Who we are
Our website address is: https://horizonflex.shop.
we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase products from us. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with a smooth and efficient shopping experience. The types of information we collect include:
Personal Information: When you create an account, place an order, or sign up for our newsletter, we may collect your name, email address, shipping address, billing address, phone number, and payment details.
Non-Personal Information: We may collect non-personal information such as IP address, browser type, device information, and browsing patterns when you interact with our website.
Cookies: Our website uses cookies to enhance your experience, remember your preferences, and provide relevant content.
2. How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and fulfill your orders, including delivery and handling payments.
Customer Support: To respond to your inquiries, provide assistance, and offer customer service.
Marketing: With your consent, we may use your contact information to send promotional materials, newsletters, and updates about new products or special offers.
Personalization: To customize your browsing experience and recommend products that align with your preferences.
3. How We Protect Your Information
We take the security of your personal information seriously. We use a combination of industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your personal information with third-party service providers (e.g., payment processors, shipping companies) who help us deliver our products and services.
Legal Requirements: We may disclose your information if required by law or to protect our legal rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the right to:
Opt-Out: Unsubscribe from marketing communications by following the « unsubscribe » link in any email or contacting us directly.
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct or update your personal information.
Deletion: Request that we delete your personal information, subject to certain legal obligations.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the « Effective Date » will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: Horizonflexltd@gmail.com
Phone: 7424096153
Mailing Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ UNITED KINGDOM
Thank you for trusting Horizol Flex Ltd . Your privacy is important to us!